Meningkatkan Efisiensi Layanan Fotokopi Melalui Metode Antrian Yang Tepat

Anggi Audya, Pujawati Kurnia Putri, Vivi Indriani Hasibuan, Yuyun Lili Srikandy, Irmayanti Ritonga

Abstract


Efficient photocopying services are essential to meet customer needs in this fast-paced era. This article discusses the importance of implementing the right queuing method to improve the efficiency of photocopying services. With the increasing demand for photocopying services, long queues are often a problem that disrupts the customer experience. Through an analysis of various queuing methods, such as digital queuing systems, virtual queues, and self-service kiosks, this article identifies the advantages and disadvantages of each method. It also presents case studies of several copy shops that have successfully implemented modern queuing methods, showing significant improvements in waiting time and customer satisfaction. The results show that implementing the right queuing method not only reduces waiting time but also increases employee productivity and customer loyalty. This article is expected to provide insights for copy shop owners in optimizing their services through effective queue management.


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DOI: https://doi.org/10.36987/jcoins.v6i1.6896

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Jurnal ini mengikuti pedoman dari Committee on Publication Ethics (COPE) dalam menghadapi semua aspek etika publikasi dan, khususnya, bagaimana menangani kasus penelitian dan kesalahan publikasi. Pernyataan ini menjelaskan etika perilaku semua pihak yang terlibat dalam proses penerbitan artikel di jurnal ini, termasuk Penulis, Pemimpin Redaksi, Dewan Redaksi, Mitra Bebestari, dan Penerbit (Akademi Kepolisian Republik Indonesia). Journal of Computer Science and Information System(JCoInS) berkomitmen untuk mengikuti praktik terbaik tentang masalah etika, kesalahan, dan pencabutan. Pencegahan malpraktek publikasi merupakan salah satu tanggung jawab penting dewan redaksi. Segala jenis perilaku tidak etis tidak dapat diterima, dan jurnal tidak mentolerir plagiarisme dalam bentuk apa pun.


Journal of Computer Science and Information System(JCoInS)

Journal URL: https://jurnal.ulb.ac.id/index.php/JCoInS/index
Journal DOI: 10.36987/jcoins
E-ISSN: 2747-2221

Alamat Redaksi :
Fakultas Sains dan Teknologi, Universitas Labuhanbatu
Gedung Fakultas Sains dan Teknologi,
Jalan Sisingamangaraja No.126 A KM 3.5 Aek Tapa, Bakaran Batu, Rantau Sel., Kabupaten Labuhan Batu, Sumatera Utara 21418