Determinasi Organizational Citizenship Behavior (OCB) dan Loyalitas Karyawan: Analisis Pengetahuan, Komitmen Organisasi dan Motivasi Kerja (Studi Literature Review)

Chintya Ones Charli, Muhammad Mahzum

Abstract


Article literature Review the effect of knowledge, organizational commitment and work motivation on Organizational Citizenship Behavior (OCB)and Employee Loyalty is a scientific article that aims to build a hypothesis of inter-variable influence research that will be used in subsequent research, within the scope of Human Resource Management. The method of writing this Literature Review article is the library research method, which is sourced from online media such as Google Scholar, Mendeley and other academic online media. The results of this Literature Review article are: 1) knowledge affects Organizational Citizenship Behavior (OCB); 2) organizational commitment affects Organizational Citizenship Behavior (OCB); 2) work motivation affects Organizational Citizenship Behavior (OCB); 4) knowledge affects employee loyalty; 5) organizational commitment affects employee loyalty; 6) work motivation affects employee loyalty.and 7) Organizational Citizenship Behavior (OCB) affect employee loyalty.  Selaian of these three exogenous variables that affect the endogenous variables Organizational Citizenship Behavior (OCB)and employee Loyalitystill many other factors among which are variables Persepsidukanorganisasi, decision making, implementation, social and direction.


Full Text:

PDF

References


Agussalim, M., Ayu Rezkiana Putri, M., & Ali, H. (2016). Analysis work discipline and work spirit toward performance of employees (case study tax office Pratama two Padang). International Journal of Economic Research.

Agussalim, M., Ndraha, H. E. M., & Ali, H. (2020). The implementation quality of corporate governance with corporate values: Earning quality, investment opportunity set, and ownership concentration analysis. Talent Development and Excellence.

Aisyah, H. (2020). Pengaruh kepuasan kerja dan komitmen organisasi terhadap Organizational Citizenship Behavior (OCB): studi kasus pada karyawan STMIK Indonesia Padang. Journal of Enterprise and Development, 2(1), 13–21. https://doi.org/10.20414/jed.v2i01.1837

Ali, H. (1926). Evolution of Tank Cascade Studies of Sri Lanka. Saudi Journal of Humanities and Social Sciences. https://doi.org/10.21276/sjhss

Ali, H., Mukhtar, & Sofwan. (2016). Work ethos and effectiveness of management transformative leadership boarding school in the Jambi Province. International Journal of Applied Business and Economic Research.

Ali, H., Sastrodiharjo, I., & Saputra, F. (2022). Pengukuran Organizational Citizenship Behavior : Beban Kerja , Budaya Kerja dan Motivasi ( Studi Literature Review ). Jurnal Ilmu Multidisiplin, 1(1), 83–93.

Ansori, A., & Ali, H. (2017). Analisis Pengaruh Kompetensi Dan Promosi Terhadap Kinerja Pegawai Negeri Sipil Pada Sekretariat Daerah Kabupaten Bungo. Jurnal Ilmiah Universitas Batanghari Jambi. https://doi.org/10.33087/jiubj.v15i1.198

Anwar, K., Muspawi, M., Sakdiyah, S. I., & Ali, H. (2020). The effect of principal’s leadership style on teachers’ discipline. Talent Development and Excellence.

Azhari, M. I., & Priyono, B. S. (2022). Knowledge Sharing Dan Kompetensi Terhadap Kinerja Pegawai Melalui Organizational Citizenship Behavior (OCB). Jurnal E-Bis (Ekonomi-Bisnis), 6(1), 243–255. https://doi.org/10.37339/e-bis.v6i1.863

Azizah, M. (2022). SIMBA SEMINAR INOVASI MANAJEMEN BISNIS DAN AKUNTANSI 4 Seminar Inovasi Manajemen Bisnis dan Akuntansi (SIMBA) 4. 4.

Baharuddin, A. A., Musa, M. I., & Burhanuddin. (2022). Pengaruh Motivasi Dan Kompetensi Kerja Terhadap Prestasi Kerja Karyawan Sales. Jurnal Akuntansi, Manajemen Dan Ekonomi, 1(1), 55–62. https://doi.org/10.56248/jamane.v1i1.13

Bastari, A., -, H., & Ali, H. (2020). DETERMINANT SERVICE PERFORMANCE THROUGH MOTIVATION ANALYSIS AND TRANSFORMATIONAL LEADERSHIP. International Journal of Psychosocial Rehabilitation. https://doi.org/10.37200/ijpr/v24i4/pr201108

Charli, C. O., Mulyani, S. R., & Yeni, F. (2019). Pengaruh Budaya Organisasi, Kemampuan Kerja dan Komiotmen Organisasi Terhadap Organizational Citizenship Behavior Pada Rumah Sakit Tentara Dr.Reksodiwiryo Kota Padang. Jurnal Teknologi , Kesehatan Dan Ilmu Jurnal Teknologi , Kesehatan Dan Ilmu Sosial, 1(1).

Charli, C. O., Sari, P. I. P., & Ade, F. S. (2020). Procuratio: Jurnal Ilmiah Manajemen The Influence OF THE WORK ENVIRONMENT, MOTIVATION, AND JOB SATISFACTION ON THE PERFORMANCE OF EMPLOYEES IN DRINKING WATER (PDAM) IN Padang City. Jurnal Ilmiah Manajemen, 8(1), 1–11. http://www.ejournal.pelitaindonesia.ac.id/ojs32/index.php/PROCURATIO/index

Charli, C. O., & Sopali, M. F. (2022). PENGARUH PERCEIVED ORGANIZATION SUPPORT (POS), KARAKTERISTIK PEKERJAAN DAN KEADILAN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA CV REZKI ISLAMI TAUHID. Ensiklopedia of Journal, 4(2), 159–168. https://doi.org/10.33559/eoj.v4i3.1042

Charli, C. O., Sopali, M. F., & Zurwanty, R. H. (2022). Evaluasi Kinerja Karyawan Berdasarkan Career Development, Kemampuan Kerja dan Loyalitas Karyawan. J-MAS (Jurnal Manajemen Dan Sains), 7(2), 1095. https://doi.org/10.33087/jmas.v7i2.681

Chauhan, R., Ali, H., & Munawar, N. A. (2019). BUILDING PERFORMANCE SERVICE THROUGH TRANSFORMATIONAL LEADERSHIP ANALYSIS, WORK STRESS AND WORK MOTIVATION (EMPIRICAL CASE STUDY IN STATIONERY DISTRIBUTOR COMPANIES). Dinasti International Journal of Education Management And Social Science. https://doi.org/10.31933/dijemss.v1i1.42

Citra, L. M., & Fahmi, M. (2019). Pengaruh Kepemimpinan, Kepuasan Kerja Dan Motivasi Kerja Terhadap Loyalitas Karyawan. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(2), 214–225. https://doi.org/10.30596/maneggio.v2i2.3776

Desfiandi, A., Fionita, I., & Ali, H. (2017). Implementation of the information systems and the creative economy for the competitive advantages on tourism in the province of Lampung. International Journal of Economic Research.

Djoko Setyo Widodo, P. Eddy Sanusi Silitonga, & H. A. (2017). Organizational Performance : Analysis of Transformational Leadership Style and Organizational Learning. Saudi Journal of Humanities and Social Sciences. https://doi.org/10.21276/sjhss.2017.2.3.9

Elmi, F., Setyadi, A., Regiana, L., & Ali, H. (2016). Effect of leadership style, organizational culture and emotional intelligence to learning organization: On the Human Resources Development Agency of Law and Human Rights, Ministry of Law and Human Rights. International Journal of Economic Research.

Fransyah, K., Qodriah, S. L., & Hartati, W. (2022). Pengaruh Kemampuan Kerja Dan Motivasi Kerja Terhadap Kinerja Pegawai Melalui Organizational Citizenship Behavior. Value : Jurnal Manajemen Dan Akuntansi, 17(2), 146–163. https://doi.org/10.32534/jv.v17i2.3070

Guan, X., & Frenkel, S. (2019). How perceptions of training impact employee performance: Evidence from two Chinese manufacturing firms. Personnel Review, 48(1), 163–183. https://doi.org/10.1108/PR-05-2017-0141

Gusmahansyah, R., Ali, H., & Us, K. A. (2022). LITERATURE REVIEW SISTEM BERFIKIR KEBENARAN PENDIDIKAN ISLAM: PENGETAHUAN, KEPERCAYAAN, RELATIVITAS, NILAI DAN MORALITAS. Jurnal Ilmu Hukum, Humaniora Dan Politik,2(2), 110–121.

Hapzi Ali, Mukhtar, M. (2016). Evektifitas Pimpinan: Kepemimpinan Transformatif dan Komitmen Organisasi. Deepublish.

Harini, S., Hamidah, Luddin, M. R., & Ali, H. (2020). Analysis supply chain management factors of lecturer’s turnover phenomenon. International Journal of Supply Chain Management.

Kumalasari, U., & Yoga, I. (2022). Peran Kompetensi Karyawan Terhadap Loyalitas Karyawan Dimediasi Knowledge Sharing dan Job Performance. Social Science Studies, 2(2), 149–177. https://doi.org/10.47153/sss22.3612022

Kurniawan, A. (2015). Pengaruh Komitmen Organisasi Terhadap Organizational Citizenship Behavior ( Ocb ). 15(1), 95–118.

Limakrisna, N., Noor, Z. Z., & Ali, H. (2016). Model of employee performance: The empirical study at civil servants in government of west java province. International Journal of Economic Research.

Luu, T. T. (2020). Linking authentic leadership to salespeople’s service performance: The roles of job crafting and human resource flexibility. Industrial Marketing Management, 84(May 2018), 89–104. https://doi.org/10.1016/j.indmarman.2019.06.002

Marwanto, A. E., & Hasyim, W. (2022). Pengaruh Kepemimpinan, Motivasi Dan Lingkungan Kerja Terhadap Loyalitas Karyawan Di PT Penjalindo Nusantara (Metaflex). Ikraith-Ekonomika, 6(1), 44–51. https://doi.org/10.37817/ikraith-ekonomika.v6i1.2467

Masruhin, S., Ali, H., & Rosadi, K. I. (2021). Faktor Yang Mempengaruhi Pendidikan Islam: Sistem Berfikir Kebenaran, Pengetahuan, Nilai (Moralitas). Jurnal Manajemen Pendidikan Dan Ilmu Sosial, 2(2), 844–857. https://dinastirev.org/JMPIS/article/view/679

Massora, G. (2017). Pengaruh komitmen karyawan, lingkungan kerja dan model pembelajaran terhadap kinerja karyawan. Halaman 16.

Masydzulhak, P. D., Ali, P. D. H., & Anggraeni, L. D. (2016). The Influence of work Motivationand Job Satisfaction on Employee Performance and Organizational Commitment Satisfaction as an Intervening Variable in PT. Asian Isuzu Casting Center. In Journal of Research in Business and Management.

Muhajir, A., & Arisandra, M. L. (2018). Dampak Kepuasan Kerja dan Komitmen Terhadap Organizational Citizenship Behavior (OCB) pada Karyawan Usaha Kecil dan Menengah (UKM) (Studi Kasus UKM di Lamongan). Humanis, 10(1), 1–10. http://e-jurnal.unisda.ac.id/index.php/Humanis/article/view/306/125

Natsir, H. S. S. (2022). SERVANT LEADERSHIP DAN KOMITMEN ORGANISASI TERHADAP (OCB) DINAS KOPERASI & UKM SULTENG. 8(3), 181–187.

No, P., Sanusi, A., Desfiandi, A., Ali, H., St, A. B., & Ct, R. A. (2017). PERFORMANCE-BASED ON THE HIGHER EDUCATION QUALITY IN PRIVATE COLLEGES. Proeeding MICIMA.

Nofsri Suriyana, Ronni Andri Wijaya, V. B. K. (2020). PENGARUH TINGKAT QUALITY OF WORK LIFE (QWL), DAN KNOWLEDGE MANAGEMENT TERHADAP ORGANIZING CITIZENSHIP BEHAVIOR (OCB) DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING PADA PT. GRAINDO MEDIATAMA. Jurnal Manajemen Pendidikan Dan IImu Sosial, 1(2), 506–515. https://doi.org/10.38035/JMPIS

Ode, E., & Ayavoo, R. (2020). The mediating role of knowledge application in the relationship between knowledge management practices and firm innovation. Journal of Innovation and Knowledge, 5(3), 210–218. https://doi.org/10.1016/j.jik.2019.08.002

Paramourine. (2020). Pengaruh Komitmen Organisasi, Dan Kepuasan Kerja Terhadap Loyalitas Karyawan Dengan Job Insecurity Sebagai Pemoderasi. Tesis.

Prasetyo, K. (2020). Pengaruh Kepuasan Kerja dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior Pada PT . Mandom Indonesia. 3(2), 164–173. https://doi.org/https://doi.org/10.33753/madani.v3i2.109

Prayetno, S., & Ali, H. (2017). Analysis of advocates organizational commitment and advocates work motivation to advocates performance and its impact on performance advocates office. International Journal of Economic Research.

Prayetno, S., Ali, H., & Management, D. P. (2020). The Influence of Work Motivation , Entrepreneurship Knowledge and Advocate Independence on Advocate Performance. 12(3), 147–164.

Pujianto, W. E., & Evendi. (2021). Pengaruh Budaya Mutu, Tingkat Quality of Work Life (Qwl) Dan Knowledge Management Terhadap Organization Citizenship Behavior (Ocb). Greenomika, 3(1), 1–8. https://doi.org/10.55732/unu.gnk.2021.03.1.1

Pusparani, M., Amin, S., & Ali, H. (2021). the Effect of Work Environment and Job Satisfaction on Employee Performance With Organizational Commitment As an Intervening Variable At the Department of Population Control and Family Planning Sarolangun Regency. Dinasti International Journal of Management Science, 3(2), 202–219. https://doi.org/10.31933/dijms.v3i2.1016

Putra, R., & Ali, H. (2022). ORGANIZATIONAL BEHAVIOR DETERMINATION AND DECISION MAKING: ANALYSIS OF SKILLS, MOTIVATION AND COMMUNICATION (LITERATURE REVIEW OF HUMAN RESOURCE MANAGEMENT) Rio. Dinasti International Journal of Digital Business Management, 3(3), 420–431.

Putri, S. R., & Ferdian, A. (2021). Pengaruh Budaya Digital Terhadap Kinerja Karyawan Di Astra Credit Companies Pekanbaru the Effect of Digital Culture on. E-Proceeding of Management, 8(5), 4457–4462.

Richardo, Hussin, M., Bin Norman, M. H., & Ali, H. (2020). A student loyalty model: Promotion, products, and registration decision analysis-Case study of griya english fun learning at the tutoring institute in wonosobo central Java. International Journal of Innovation, Creativity and Change.

Riyanto, S., B, S., & Ali, H. (2017). The Influence of Workplace Spirituality and Oganizational Culture on Employee Engagement of Y Generation in PT. Krama Yudha Tiga Berlian Motors (KTB). The International Journal of Social Sciences and Humanities Invention. https://doi.org/10.18535/ijsshi/v4i7.05

Riyanto, S., Pratomo, A., & Ali, H. (2017). EFFECT OF COMPENSATION AND JOB INSECURITY ON EMPLOYEE ENGAGEMENT (STUDY ON EMPLOYEE OF BUSINESS COMPETITION SUPERVISORY COMMISSION SECRETARIAT). International Journal of Advanced Research. https://doi.org/10.21474/ijar01/4139

Rusandi, R. Y., & Daspar, D. (2022). Pengaruh Kepuasan Kerja, Motivasi Kerja Dan Loyalitas Kerja Terhadap Organizational Citizenship Behaviour (Ocb) Pada Karyawan Pt. Ngk Ceramics Indonesia (Studi Kasus Pada Bagian Produksi P1 Ram Line). Prosiding Seminar Sosial Politik, Bisnis, Akuntansi Dan Teknik, 4, 52. https://doi.org/10.32897/sobat.2022.4.0.1910

Sari, D. P., & Ali, H. (2022). Literature Review Measurement Model of Individual Behavior and Organizational Citizenship Behavior : Individual Characteristics , Work Culture and Workload. Dinasti International Journal of Management Science, 3(4), 647–656.

Sari, N. (2022). Pengaruh Motivasi Ekstrinsik dan Komunikasi terhadap Loyalitas Karyawan dengan Komitmen Organisasi sebagai Variabel Mediasi pada CV Twin Setia Yogyakarta. Reslaj: Religion Education Social Laa Roiba Journal, 4, 2022. https://doi.org/10.47476/reslaj.v4i2.694

Sulistyawati, N. L. K. S. (2018). Pengaruh Kepuasan Kerja Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior Pada Karyawan Hotel Berbintang Di Bali. National Conference of Creative Industry, September, 5–6. https://doi.org/10.30813/ncci.v0i0.1209

Suryani Ratna dan Rudi. (2020). Pengaruh Motivasi, Kompensasi, Serta Beban Kerja Terhadap Loyalitas Karyawan Pada Pt. Cosmoproft Indokarya Banjarnegara. Jurnal MEDIKONIS STIE Tamansiswa Banjarnegara, 20, 9.

Tremblay, M., & Simard, G. (2018). A multifoci approach to study social support and job performance: A target similarity consideration of development-enhancing practices, leadership, and structure. Journal of Business Research, 92(November 2017), 118–130. https://doi.org/10.1016/j.jbusres.2018.07.002

Utomo, F. C. (2018). PENGARUH MANAJEMEN PENGETAHUAN TERHADAP KEPEMIMPINAN SERTA IMPLIKASINYA PADA KINERJA PPPK KOTA BEKASI. 02(02), 187–195.

Wan, H. L. (2022). Employee Loyalty at the Workplace : The Impact of Japanese Style of Human Resource Management. 3(1).

Widayati, C. C., Ali, H., Permana, D., & Nugroho, A. (2020). The role of destination image on visiting decisions through word of mouth in urban tourism in Yogyakarta. International Journal of Innovation, Creativity and Change.

Widodo, D. S., Silitonga, P. E. S., & Ali, H. (2020). The influence of good governance, culture, and performance in increasing public satisfaction and implication to public trust: Study in Indonesian government. Talent Development and Excellence.

Witari, B., & Heryenzus. (2020). Pengaruh Kompensasi dan Motivasi terhadap Loyalitas Karyawan di KTM Resort. Jurnal Ilmiah Core It, x, 1–7.

Yacob, S., Sucherly, Sari, D., Mulyana, A., & Ali, H. (2020). An Optimising strategy for minimarket modern retail business performance in Indonesia. International Journal of Innovation, Creativity and Change.

Zanabazar, A., & Jigjiddorj, S. (2021). Impact of Employees satisfaction in Employee loyalty , Retention and Organizational performance IMPACT OF EMPLOYEES SATISFACTION IN EMPLOYEE. February, 50–55.




DOI: https://doi.org/10.36987/jumsi.v3i1.3725

Refbacks

  • There are currently no refbacks.


Hasil gambar untuk committee on publication ethics logo
 

Jurnal ini mengikuti pedoman dari Committee on Publication Ethics (COPE) dalam menghadapi semua aspek etika publikasi dan, khususnya, bagaimana menangani kasus penelitian dan kesalahan publikasi. Pernyataan ini menjelaskan etika perilaku semua pihak yang terlibat dalam proses penerbitan artikel di jurnal ini, termasuk Penulis, Pemimpin Redaksi, Dewan Redaksi, Mitra Bebestari, dan Penerbit (Akademi Kepolisian Republik Indonesia). Jurnal Manajemen Akuntansi (JUMSI) berkomitmen untuk mengikuti praktik terbaik tentang masalah etika, kesalahan, dan pencabutan. Pencegahan malpraktek publikasi merupakan salah satu tanggung jawab penting dewan redaksi. Segala jenis perilaku tidak etis tidak dapat diterima, dan jurnal tidak mentolerir plagiarisme dalam bentuk apa pun.

 

Jurnal Manajemen Akuntansi (JUMSI)
Journal URL: https://jurnal.ulb.ac.id/index.php/JUMSI/index
Journal DOI: 10.36987/jumsi
E-ISSN: 2774-4221

Alamat Redaksi :
Fakultas Ekonomi dan Bisnis, Universitas Labuhanbatu
Gedung Fakultas Ekonomi dan Bisnis,
Jalan Sisingamangaraja No.126 A KM 3.5 Aek Tapa, Bakaran Batu, Rantau Sel., Kabupaten Labuhan Batu, Sumatera Utara 21418