Analisis Efektivitas Proses Rekrutmen dan Seleksi Karyawan pada Telkom Property Kota Kupang

Abstract

This study aims to analyze the effectiveness of the employee recruitment and selection process implemented at Telkom Property Kupang in acquiring qualified human resources. The research employed a qualitative approach using Thematic Analysis as the primary analytical method. Data were collected through observations, interviews, and documentation involving Human Capital personnel and managers directly engaged in recruitment and selection activities. The data analysis process followed six stages: data familiarization, initial coding, theme development, theme review, theme definition and naming, and report writing. The findings indicate that Telkom Property Kupang has implemented a systematic recruitment and selection process, beginning with workforce planning, determining recruitment sources, administrative screening, interviews, and probationary assessments. Recruitment sources include the company's official recruitment channels, online job platforms, social media, and collaborations with educational institutions. The selection process has been effective in identifying candidates who meet organizational requirements and job qualifications. However, several challenges were identified, including a high volume of applications, varying levels of candidate quality, and limited availability of applicants who meet the required qualifications and organizational needs in the Kupang area. To address these challenges, the company has optimized digital recruitment channels, strengthened the selection process, and improved applicant data management. Overall, the recruitment and selection process is considered effective in supporting the acquisition of competent employees who align with the organizational needs of Telkom Property Kupang.